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It is a fact that coupon usage increases across all demographics when the economy is down. Coupon redemption is up 72 % in the US while Internet coupon usage has surged by 73 percent since 2005.
Mobile couponing can be received and accessed on the go, is the future of Retail Coupons. Coupons delivered and redeemed via mobile phones are forecast to be used by some 200 million mobile subscribers globally by 2013.
Already Twelve million people, or 5.2 % of mobile subscribers in US received at least one coupon on their mobile phones in November 2008. - Carry out customer and staff information flows
- Profile products
- Implement and track sales and promotions
- Seek customer feedback and iundertake polling
- Offer mobile billing
- Track customer information and behaviour
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