B2C Mobile: Business to Customers or Communities

• Communicate with staff and customers
• Click to call account payment
• Customer and community feedback
• Promotions
• Community networks
• Polling

Comment from our Chairman, sir eric peacock cmg dl

"Companies must continue to strive to provide a reliable and safe service to all their customers while maintaining a cost-effective operation with high customer satisfaction and retention.

Among the various mobile and wireless opportunities in this industry, mobiles can act as a key tool to provide timely information to customers or targeted communities. It also can provide a simple one step payment option which can reduce late payments. A study in the UK reveals the British public are estimated to owe utility companies more than £1 billion. One in six people are putting off a bill by the due date and the majority of these late payers (37 %) are 16-24 year olds – This is the Gen Y generation, the highest mobile penetration group.

We can provide your company with the right type of communication at the right time, allowing you to connect with your diverse customer base and increase efficiency across business processes."